Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.

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Katie Phinnemore holding a cat

Katie Phinnemore, CCR

Client Care Representative

I don’t remember what sparked my interest in veterinary medicine but I do know that it has always been there. So much so, that I am an aspiring veterinarian! As a teenager, I worked at Hillcrest after school and when I moved away for university, I reappeared every summer.

In 2015, I moved to Waterloo to begin my undergraduate degree. Finally, in 2019, I graduated from the University of Waterloo with a Bachelor of Science. I learned so much at Hillcrest during the summers; I knew that during my gap year, this is where I wanted to spend it.

I love all aspects of veterinary medicine but if I must choose, I would say surgery is my favourite! I try to take every opportunity to be a part of it!

Hillcrest is a wonderful place! I absolutely love the people I work with and I am grateful for the opportunity to keep learning!

One of my hobbies is collecting old veterinary textbooks. My favourite is an old textbook from the Ontario Veterinary College that was published in 1888! This was when OVC was located in Toronto and the University of Guelph didn’t even exist yet!

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Veterinarian giving a cat a vaccination

What you need to know about kitten vaccinations

Kittens will get vaccinations at 8 weeks, 12 weeks and 16 weeks, then annually. Overview A vaccine is a substance created to incite an immune response for a particular disease.  It needs to be given multiple times to a kitten to initiate his immune system. 

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Last updated: June 26, 2020

Dear Clients,

With recent changes to restrictions on businesses, we are pleased to advise that effective May 19, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.

1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY

This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!

2. SAFETY MEASURES TO KEEP EVERYONE SAFE

3. OPERATING HOURS

We are OPEN with the following hours:

Monday to Friday 9:00 am – 5:00 pm
Saturday & Sunday: Closed


NEW PET OWNERS

Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.

Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!

- Your dedicated team at Hillcrest Animal Hospital