We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.

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Melissa Weese, ACA

Animal Care Assistant
From a very early age, I have always been drawn to animals. I grew up in a rural area around a wide variety of different pets and farm creatures, and I just knew I had to have a job working with animals someday. In 1999, I headed off to St. Lawrence College in Kingston and completed the Veterinary Assistant program the following year. I had also completed my first year of the Veterinary Technology program at the same school but ended up joining my fiancée in Victoria, British Columbia as he was posted there with the military. We ended up staying out there for 5 years, before being posted back here again. After we had been posted back to this area, I had begun working in a totally unrelated job. In March of 2008, I was contacted by another member of the Hillcrest team, that I had worked with at a previous clinic! We had kept in touch since then and she knew that I was still interested in working in the animal care field. She had told me that a maternity leave position had opened up and that I should bring in my resume, which I quickly did, and the rest, as they say, is history! Providing care and treatments to both healthy pets, and those that are hospitalized, while helping to educate their “people” so that they have all of the tools necessary to provide the best life possible for their furry friends. My first pet that was TRULY mine was my black, Miniature Rex Bunny, given to me by my husband, LONG before he was my husband! She was an Easter gift, and her name was Velvet. Knowing that I am helping to make a difference in the quality of life and care for someone’s beloved pet. It’s hard to have to leave a sick pet behind at a veterinary hospital, thinking that “strangers” will be in charge of caring for them while you go on home. I’d like to think that most often I leave owners feeling confident that their family member will be loved, and well cared for, even if “mom and dad” aren’t able to be right there with them. I love my coworkers! I love that we can all get along and work really well together. Let’s face it, I spend more time with my “work family” than my real family, and I am so happy that our team can really pull together and help and support one another in all aspects of our jobs! When I was young I had a solo singing part in a musical play at school. I still remember most of the words! I still love to sing… LOUDLY… in my car…. all of the time! Luckily, I travel alone for the most part.

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What you need to know about kitten vaccinations

Kittens will get vaccinations at 8 weeks, 12 weeks and 16 weeks, then annually. Overview A vaccine is a substance created to incite an immune response for a particular disease.  It needs to be given multiple times to a kitten to initiate his immune system. 

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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Wednesday, March 18, 2020:

1. We are currently operating a "closed-waiting room" policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 613-394-4811. We will bring your pet into the clinic for an examination with the veterinarian. The veterinarian will then call you to discuss our recommended treatment plan. After your appointment, a technician will return your pet to your car and take care of any needed medications and payment.

2. We are continuing to accept appointments for urgent or sick pets only. All other services will be scheduled for a later time.

3. We are still OPEN with the following hours: Monday to Friday 9:00 am – 5:00 pm, Saturday & Sunday: Closed.

4. If you are ordering food or medications, please allow 5-7 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive at 613-394-4811 to pick up your order, but do not enter the clinic. We do have our online store available, which can be accessed from our website by clicking the online store button.

5. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

6. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our jobs. We have taken these measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid, and any updates will be provided as changes occur.

- Your dedicated team at Hillcrest Animal Hospital