Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.

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Michelle Kloostra

Michelle Kloostra, CCR,VT

Client Care Representative
Growing up on my family's hog farm. I was always around animals and wanted a job where I could help and be around them. My dad also was a vet tech before taking over the family farm. I graduated from University of Guelph, Ridgetown Campus for Veterinary Technology, in 2009. I worked at the clinic through college in the food room and as kennel staff. I Loved the people I worked with and really loved the care that everyone gave to all the pet that came through the doors and I wanted to be a part of that. I'm sure everyone says the animals are the best part of the job but it's not just that I love being able to help someone understand their pet's needs or to help someone when they don't know what's going on and what can be done to help them at that moment. Living on the farm I had many pets from cats and dogs to goats and even a few cows. The 1st pet thought that was mine from the start is my current furry baby, my Basset Hound Frogger. I really enjoy sewing and making garments and costumes for myself and my friends. I also enjoy colour, so my hair is always changing and evolving.


Veterinarian giving a cat a vaccination

What you need to know about kitten vaccinations

Kittens will get vaccinations at 8 weeks, 12 weeks and 16 weeks, then annually. Overview A vaccine is a substance created to incite an immune response for a particular disease.  It needs to be given multiple times to a kitten to initiate his immune system. 

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Last updated: June 26, 2020

Dear Clients,

With recent changes to restrictions on businesses, we are pleased to advise that effective May 19, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.


This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!



We are OPEN with the following hours:

Monday to Friday 9:00 am – 5:00 pm
Saturday & Sunday: Closed


Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.

Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!

- Your dedicated team at Hillcrest Animal Hospital