We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.


Sarah Tremblay, RVT

Registered Veterinary Technician
I gravitated to (lovingly) squishing any pets I could get my hands on from childhood! I always knew I wanted to care for them in some form. I graduated with honours from the 3-year Veterinary Technology Program at St. Lawrence College in 2009 and got to work right away! I joined the clinic in 2014 after seeing Hillcrest's website. It demonstrated the clinic's culture of keen interest and compassion for pets as well as their people which is huge! Dentistry, anesthetic & pain management are some of my absolute favourite topics - if you've got questions and some time, I'm your gal! I love getting to clean pet's teeth and nurse them to health as well as keep them comfy while they are in-clinic! I also love educating their people to help them make the most informed decisions on how best to care for their beloved four-legged family members. My favourite thing about the clinic is our pain management protocols and the client education talks! Fun fact about me is that I love travelling. It is how I hit my refresh button and I would LOVE to one day tour South Africa and help the wildlife and people there! My first pet was Maximoose the black (DSH) Panther and Sidney Bean (the brown tabby DSH) jelly bean. Amazing kittens.


What you need to know about kitten vaccinations

Kittens will get vaccinations at 8 weeks, 12 weeks and 16 weeks, then annually. Overview A vaccine is a substance created to incite an immune response for a particular disease.  It needs to be given multiple times to a kitten to initiate his immune system. 

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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Wednesday, March 18, 2020:

1. We are currently operating a "closed-waiting room" policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 613-394-4811. We will bring your pet into the clinic for an examination with the veterinarian. The veterinarian will then call you to discuss our recommended treatment plan. After your appointment, a technician will return your pet to your car and take care of any needed medications and payment.

2. We are continuing to accept appointments for urgent or sick pets only. All other services will be scheduled for a later time.

3. We are still OPEN with the following hours: Monday to Friday 9:00 am – 5:00 pm, Saturday & Sunday: Closed.

4. If you are ordering food or medications, please allow 5-7 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive at 613-394-4811 to pick up your order, but do not enter the clinic. We do have our online store available, which can be accessed from our website by clicking the online store button.

5. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

6. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our jobs. We have taken these measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid, and any updates will be provided as changes occur.

- Your dedicated team at Hillcrest Animal Hospital