We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.

Best Start Plan for Kittens

“Best Start” Plan for Kittens

Services included in the BEST START Kitten Healthcare Package:

Free Examinations/Rechecks for 1 year *

    • Comprehensive Physical Examinations related to all vaccinations
      • includes nail trims
      • includes fecal testing for parasites (1)
      • includes complete deworming at 4 months
    • All vaccinations required for preventive health care during the first year
      • Panleukopenia (distemper) vaccines
      • Upper Respiratory virus vaccines
      • Feline Leukemia vaccines
      • Rabies vaccination (1-year)
    • Seasonal flea and worm prevention (Advantage Multi)
    • Microchip implantation (at the time of surgery)
    • Free bag of premium kitten food:
      • Hill’s Healthy Advantage
      • Purina Veterinary Diets Essential Care

This care package is not an insurance package. It is designed to provide the optimal preventive care package for a healthy kitten less than 1 year of age, allowing owners to make budgeted payments. All services covered by this contract apply to regular service hours only and do not include any out-of-hours services.
Optional services to include with the BEST START plan include surgeries and spaying / neutering.The spay/neuter surgeries (optional) do not include costs associated with deciduous teeth, missing teeth, hernias, dewclaw removal or any other pre-existing problems that would require additional surgery time. These will be subject to additional fees and will be outlined before surgery.

* The Free examinations/rechecks included in this package cover the cost of the examinations only and do not cover any diagnostic testing or medications prescribed as a result of the examinations/rechecks.


What you need to know about kitten vaccinations

Kittens will get vaccinations at 8 weeks, 12 weeks and 16 weeks, then annually. Overview A vaccine is a substance created to incite an immune response for a particular disease.  It needs to be given multiple times to a kitten to initiate his immune system. 

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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Wednesday, March 18, 2020:

1. We are currently operating a "closed-waiting room" policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 613-394-4811. We will bring your pet into the clinic for an examination with the veterinarian. The veterinarian will then call you to discuss our recommended treatment plan. After your appointment, a technician will return your pet to your car and take care of any needed medications and payment.

2. We are continuing to accept appointments for urgent or sick pets only. All other services will be scheduled for a later time.

3. We are still OPEN with the following hours: Monday to Friday 9:00 am – 5:00 pm, Saturday & Sunday: Closed.

4. If you are ordering food or medications, please allow 5-7 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive at 613-394-4811 to pick up your order, but do not enter the clinic. We do have our online store available, which can be accessed from our website by clicking the online store button.

5. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

6. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our jobs. We have taken these measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid, and any updates will be provided as changes occur.

- Your dedicated team at Hillcrest Animal Hospital