Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
Services included in the BEST START Puppy Healthcare Package:
Free Examinations/Rechecks for 1 year*
Comprehensive Physical Examinations related to all vaccinations:
includes nail trims
includes fecal testing for parasites (1)
includes complete deworming at 4 months
All vaccinations required for preventive health care during the first year
Distemper/Parvovirus and Adenovirus vaccine series
Rabies vaccination (1-year)
Seasonal heartworm testing
Seasonal heartworm and flea prevention (Revolution)
Microchip implantation (at the time of surgery)
Free bag of premium puppy food:
Hill’s Healthy Advantage
Purina Veterinary Diets Essential Care
This care package is not an insurance package. It is designed to provide the optimal preventive care package for a healthy puppy less than 1 year of age, allowing owners to make budgeted payments. All services covered by this contract apply to regular service hours only and do not include any out-of-hours services.
Optional services to include with the BEST START plan include surgeries and spaying / neutering.
The spay/neuter surgeries (optional) do not include costs associated with deciduous teeth, missing teeth, hernias, dewclaw removal or any other pre-existing problems that would require additional surgery time. These will be subject to additional fees and will be outlined before surgery.
* The Free examinations/rechecks included in this package cover the cost of the examinations only and do not cover any diagnostic testing or medications prescribed as a result of the examinations/rechecks.
Kittens will get vaccinations at 8 weeks, 12 weeks and 16 weeks, then annually.
A vaccine is a substance created to incite an immune response for a particular disease. It needs to be given multiple times to a kitten to initiate his immune system.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 19, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. OPERATING HOURS
We are OPEN with the following hours:
Monday to Friday 9:00 am – 5:00 pm Saturday & Sunday: Closed
NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
- Your dedicated team at Hillcrest Animal Hospital