Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
If you’ve ever found a revolting grayish pink insect sucking blood out of your dog’s neck, it won’t likely help much to know that, here in Quinte West (Trenton), ticks don’t often carry disease. The “yuck” factor associated with these ugly bugs is enough to send most pet owners scrambling for help. Ticks are a […]
After waiting nearly 30 years, I finally got to meet Donny Osmond and he totally stole my heart, rubbing against me, twitching his tail happily. Doreen Osmond, the kind lady who took Donny in after a serious car accident, gave us a lot of laughs with her choice of name for the cat. We only […]
Chomp. Can’t you just feel that cat’s teeth on your skin? Yes, “chomp” is a very descriptive word, almost musical. Now what can you do to avoid getting chomped by the cat again? Aggression in cats is a complicated behaviour problem. Of course it is. Nothing’s ever simple with cats is it? There are several […]
With recent changes to restrictions on businesses, we are pleased to advise that effective May 19, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. OPERATING HOURS
We are OPEN with the following hours:
Monday to Friday 9:00 am – 5:00 pm Saturday & Sunday: Closed
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
- Your dedicated team at Hillcrest Animal Hospital