We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.


Cat Fecal Exam

We recommend fecal exams as they are an important part of your pet’s annual exam. Fecal exams allow veterinarians to check your pet for intestinal worms that can be harmful to them and some also for us. Urinalysis is a test that can detect and assess a wide range of disorders such as urinary tract infection, kidney disease, and diabetes. It is important to perform these screening test as prevention is always easier than treating after the fact.

What is fecal parasite screen?

It is a commonly used screen to diagnose parasitism in your pet. It requires a stool sample from your pet to be examined under a microscope to determine whether or not they have any intestinal parasites.

What does a fecal parasite screen reveal?

Fecals can determine if your pet has intestinal parasites such as roundworms, hookworms, whipworms, coccidia and giardia.

How is a fecal parasite screen done?

A stool sample is sent to the lab to be analyzed for parasites. We also perform in-house tests as well, just not a sensitive to picking up some internal parasites.

Cat stool sample instructions?

Needs to be fresh, can come right from the litter box with litter still on it. We generally send home a stool container for them to return to us.

Cat stool test cost?

The stool sample cost can vary as to what the veterinarian is looking for. Contact the clinic for further information on how to collect a stool sample and the cost associated.


What you need to know about kitten vaccinations

Kittens will get vaccinations at 8 weeks, 12 weeks and 16 weeks, then annually. Overview A vaccine is a substance created to incite an immune response for a particular disease.  It needs to be given multiple times to a kitten to initiate his immune system. 

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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Wednesday, March 18, 2020:

1. We are currently operating a "closed-waiting room" policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 613-394-4811. We will bring your pet into the clinic for an examination with the veterinarian. The veterinarian will then call you to discuss our recommended treatment plan. After your appointment, a technician will return your pet to your car and take care of any needed medications and payment.

2. We are continuing to accept appointments for urgent or sick pets only. All other services will be scheduled for a later time.

3. We are still OPEN with the following hours: Monday to Friday 9:00 am – 5:00 pm, Saturday & Sunday: Closed.

4. If you are ordering food or medications, please allow 5-7 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive at 613-394-4811 to pick up your order, but do not enter the clinic. We do have our online store available, which can be accessed from our website by clicking the online store button.

5. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

6. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our jobs. We have taken these measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid, and any updates will be provided as changes occur.

- Your dedicated team at Hillcrest Animal Hospital