Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
Dogs can get in a flap over ear infections. Dogs are known for their amazing sense of hearing, but those sensitive ears are a common focus for disease, called otitis. Certain breeds are especially prone to problems. On average, busy vet clinics treat at least one “ear dog” a day. Right now, I’m seeing the […]
Ticks carrying Lyme disease are spreading through the Quinte area. Fortunately, they travel a lot more slowly than misinformation. Be careful what you believe about Lyme. Even the experts disagree a lot. So, what do veterinarians know for certain about this growing and controversial problem? In medicine, there is no “always”, there is no “never”. […]
Flea season’s coming – are you prepared for battle? Fleas don’t stand a chance against the arsenal of potions, sprays, pills and collars aimed their way these days. However, they can still win the war if you don’t use your weapons wisely. There are two basic categories of flea prevention available in Canada. The type […]
The biting, stinging things are out in force. We’ve had a rash of rashes at Hillcrest Animal Hospital lately and quite a few were caused by black fly bites. On the heels of our warm winter and early spring, the black flies have been out for some time and they do love to feast on […]
Heartworm is one of the most lethal parasites that can affect our canine companions. If an infestation is undiagnosed and untreated it will prove fatal. Annually, heartworms infest millions of dogs in North America, most especially in the southern United States. Once concentrated in these warmer areas (Florida in particular) with their heavy mosquito populations, […]
Kittens will get vaccinations at 8 weeks, 12 weeks and 16 weeks, then annually.
A vaccine is a substance created to incite an immune response for a particular disease. It needs to be given multiple times to a kitten to initiate his immune system.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 19, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. OPERATING HOURS
We are OPEN with the following hours:
Monday to Friday 9:00 am – 5:00 pm Saturday & Sunday: Closed
NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
- Your dedicated team at Hillcrest Animal Hospital