We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
We had a call from a concerned parent the other day that brings up one of companion-animal veterinarians’ pet peeves with human physicians. We probably field about 2 or 3 dozen of these a year, and always during the winter. The parent wanted to know how she could get rid of the pinworms that their […]
A friend of mine is absolutely paranoid about getting ringworm, or more correctly, about her cats getting the disease. Her concern is understandable, since it’s a highly contagious skin condition and she knows several people who have had it in their homes recently. Badly misnamed, ringworm isn’t a “worm” at all, but rather a […]
Although we are far from the flea heaven that is Florida, Quinte West is a wonderful habitat for fleas in the summertime. Here at Hillcrest Animal Hospital it is probably the single most common problem that we deal with over the year. Believe it or not, even dinosaurs suffered from fleas! The ancestor of today’s […]
If you’ve ever found a revolting grayish pink insect sucking blood out of your dog’s neck, it won’t likely help much to know that, here in Quinte West (Trenton), ticks don’t often carry disease. The “yuck” factor associated with these ugly bugs is enough to send most pet owners scrambling for help. Ticks are a […]
Kittens will get vaccinations at 8 weeks, 12 weeks and 16 weeks, then annually.
A vaccine is a substance created to incite an immune response for a particular disease. It needs to be given multiple times to a kitten to initiate his immune system.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 19, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. OPERATING HOURS
We are OPEN with the following hours:
Monday to Friday 9:00 am – 5:00 pm Saturday & Sunday: Closed
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
- Your dedicated team at Hillcrest Animal Hospital