We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.


Dentigerous Cyst

“Every tooth forms inside of a “dental sac.” As part of the eruption process, the dental sac makes fluid, the acceleration of which creates an outward expansion, which pushes bone aside. It helps the tooth to the dorsal alveolar ridge and erupt once the tooth has erupted the dental sac breaks down and disappears. Failure of the tooth to form normally, displacement from its proper position, or an impediment to eruption can result in continuous fluid production into the dental sac, and a radiolucent defect within the alveolar bone develops. It is known as a dentigerous cyst. The cyst can be very expansive and damage neighbouring teeth. Surgical excision with curettage to remove the cyst lining is curative.”

As described by Judy Rochette, DVM, who is a Fellow of the Academy of Veterinary Dentistry and a diplomat of the American Veterinary Dental College.

If your pet is brought in to Hillcrest Animal Hospital for a spay or neuter, we will always count the teeth to ensure all have erupted. If there are missing teeth, we will contact you to do a dental radiograph to ensure the tooth is in fact, missing. If it is present under the gumline, we will recommend removing the unerupted tooth thereby preventing a dentigerous cyst from damaging other teeth in the jaw, weakening the jaw or even breaking the jaw in the future.

Written by: Darlene Cannon, RVT



What you need to know about kitten vaccinations

Kittens will get vaccinations at 8 weeks, 12 weeks and 16 weeks, then annually. Overview A vaccine is a substance created to incite an immune response for a particular disease.  It needs to be given multiple times to a kitten to initiate his immune system. 

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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

Last updated: Tuesday, May 19, 2020

1. We are currently operating a "closed-waiting room" policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 613-394-4811. We will bring your pet into the clinic for an examination with the veterinarian. The veterinarian will then call you to discuss our recommended treatment plan. After your appointment, a technician will return your pet to your car and take care of any needed medications and payment.

2. We can now see all cases by appointment only.

3. We are still OPEN with the following hours: Monday to Friday 9:00 am – 5:00 pm, Saturday & Sunday: Closed.

4. If you are ordering food or medications, please allow 5-7 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive at 613-394-4811 to pick up your order, but do not enter the clinic. We do have our online store available, which can be accessed from our website by clicking the online store button.

5. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our jobs. We have taken these measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid, and any updates will be provided as changes occur.

- Your dedicated team at Hillcrest Animal Hospital