We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.

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Dog Euthanasia

Euthanasia is one of the most difficult decisions anyone can ever make but as a pet owner, unfortunately, it is something that eventually we will have to face. With our separate bereavement room, we can provide a comforting and peacefully atmosphere for those final moments with your pet. We are partnered with Gateway Pet Memorial Services who offer individual cremation choices and unique memorial products. They offer a number of ways for you to say your final goodbye and remember your pet for years to come.

What is pet euthanasia and how do I know when it’s the right time?


Pet euthanasia is a humane way of taking your pets pain away by putting them to sleep peacefully. It is often a difficult decision and generally when a pet’s health deteriorates to a poor quality of life. It is in turn, a peaceful way to take away their suffering. When the time is right your veterinarian along with your family members can help decide when the time has come.

What drug is used?


The actual drug used to perform the euthanasia is a concentrated solution of pentobarbital which in most cases works very rapidly.

What’s the cost of euthanasia?


The cost of euthanasia can vary depending on the wishes of the owner. At Hillcrest, we offer several different options for aftercare and keepsakes that our staff can discuss specifically with you during this difficult time.

Does the clinic also provide bereavement counselling?


Dealing with a loss of a pet can be very overwhelming and we encourage anyone who is having trouble to please contact the clinic and we can offer help during this difficult time.

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What you need to know about kitten vaccinations

Kittens will get vaccinations at 8 weeks, 12 weeks and 16 weeks, then annually. Overview A vaccine is a substance created to incite an immune response for a particular disease.  It needs to be given multiple times to a kitten to initiate his immune system. 

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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Wednesday, March 18, 2020:

1. We are currently operating a "closed-waiting room" policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 613-394-4811. We will bring your pet into the clinic for an examination with the veterinarian. The veterinarian will then call you to discuss our recommended treatment plan. After your appointment, a technician will return your pet to your car and take care of any needed medications and payment.

2. We are continuing to accept appointments for urgent or sick pets only. All other services will be scheduled for a later time.

3. We are still OPEN with the following hours: Monday to Friday 9:00 am – 5:00 pm, Saturday & Sunday: Closed.

4. If you are ordering food or medications, please allow 5-7 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive at 613-394-4811 to pick up your order, but do not enter the clinic. We do have our online store available, which can be accessed from our website by clicking the online store button.

5. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

6. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our jobs. We have taken these measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid, and any updates will be provided as changes occur.

- Your dedicated team at Hillcrest Animal Hospital