We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.

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Senior Dog Care

Due to improved veterinary care and dietary habits, pets are living longer than ever before. Senior pets require increased attention including more frequent visits to the vet, possible changes in diet and in some cases alterations to their home environment.

When does a dog become a senior?


It really depends on the individual dog. In general, larger breeds age faster than smaller breeds. A larger breed dog is considered to be senior by roughly 5-6 years old whereas a smaller breed dog would likely be considered a senior between the ages of 9-10 years. Genetics, nutrition, environment; can all have a factor in how your pet ages.

What are common senior dog health issues?


Geriatric pets can develop many of the same problems seen in older people, such as cancer, heart disease, kidney/urinary tract disease, liver disease, diabetes, joint or bone disease, senility, weakness. We recommend having your senior pet examined every 6 months to help stay on top of their health as with most pets they don’t show signs of concern until it’s too late to treat. By having your pet checked frequently it can help detected these issues in the early stages improving the chances of treating.

How should I care for my senior dog?


Talk to your veterinarian about how to care for your older pet and be prepared for possible age-related health issues. Senior pets require increased attention, including more frequent visits to the veterinarian ideally every 6 months, possible changes in diet, and in some cases alterations to their home environment.

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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Wednesday, March 18, 2020:

1. We are currently operating a "closed-waiting room" policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 613-394-4811. We will bring your pet into the clinic for an examination with the veterinarian. The veterinarian will then call you to discuss our recommended treatment plan. After your appointment, a technician will return your pet to your car and take care of any needed medications and payment.

2. We are continuing to accept appointments for urgent or sick pets only. All other services will be scheduled for a later time.

3. We are still OPEN with the following hours: Monday to Friday 9:00 am – 5:00 pm, Saturday & Sunday: Closed.

4. If you are ordering food or medications, please allow 5-7 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive at 613-394-4811 to pick up your order, but do not enter the clinic. We do have our online store available, which can be accessed from our website by clicking the online store button.

5. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

6. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our jobs. We have taken these measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid, and any updates will be provided as changes occur.

- Your dedicated team at Hillcrest Animal Hospital