We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
X-rays and ultrasounds are both an important veterinary tool. It is an invasive way to look at the internal organs and bones of your pet that allow us to see things that we might not otherwise see with the naked eye. Here at Hillcrest Animal Hospital, we have a state of the art digital x-ray and dental machine as well as an ultrasound unit right on site.
How do you use x-ray and radiology services at your clinic?
X-rays are used routinely to determine a diagnosis or to scan a larger area of the body (chest abdomen) to locate abnormalities. Ultrasound is frequently used to get more information about a specific area where a problem is detected, particularly in the abdomen as it allows us to get an invasive look of your pet’s internal organs.
How do you prepare your dog for their x-ray appointment?
Depending on why your pet is in need of an x-ray or ultrasound will determine what preparation may be needed. X-rays and ultrasounds can be done right on the spot and not always is any preparation required. If your pet requires an x-ray or ultrasound our veterinarian will discuss with you the process involved.
How much do dog x-ray examinations cost?
The cost of an x-ray varies depending on the area of the body the veterinarian is looking to examine further. If your pet is in need of an x-ray we will put together an estimate and review it with you before proceeding.
Kittens will get vaccinations at 8 weeks, 12 weeks and 16 weeks, then annually.
A vaccine is a substance created to incite an immune response for a particular disease. It needs to be given multiple times to a kitten to initiate his immune system.
Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.
The following changes are effective as of Wednesday, March 18, 2020:
1. We are currently operating a "closed-waiting room" policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 613-394-4811. We will bring your pet into the clinic for an examination with the veterinarian. The veterinarian will then call you to discuss our recommended treatment plan. After your appointment, a technician will return your pet to your car and take care of any needed medications and payment.
2. We are continuing to accept appointments for urgent or sick pets only. All other services will be scheduled for a later time.
3. We are still OPEN with the following hours: Monday to Friday 9:00 am – 5:00 pm, Saturday & Sunday: Closed.
4. If you are ordering food or medications, please allow 5-7 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive at 613-394-4811 to pick up your order, but do not enter the clinic. We do have our online store available, which can be accessed from our website by clicking the online store button.
5. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
6. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our jobs. We have taken these measures to avoid both contracting and facilitating the spread of this virus.
Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid, and any updates will be provided as changes occur.
- Your dedicated team at Hillcrest Animal Hospital