We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
A blood test called a 4DX test should be run to determine if your dog has antibodies to one of the five tick-borne diseases (EhrliCanis, Ehrlichia ewingii, Borrelia burgdorferi, Anaplasma phagocytophilum and Anaplasma platys). In our area, the main concern is the organism that causes Lyme disease (Borrelia).
●This is best done 6 weeks after the tick was removed unless your dog has had multiple ticks previously
● If negative – discuss tick preventatives and possible vaccination for Lyme Disease
● If positive, an additional blood test (QC6 test) needs to be done. This is always done 6 weeks after the tick has been removed. This tells us how active the Lyme infection is. Tick preventatives can still be used to prevent further tick bites
● Is your dog sick? Treatment is started in ill dogs that are positive for the initial screening test
● After treatment is complete and your dog appears healthy, we repeat the QC6 test at the 6-month post-treatment mark to ensure the antibody levels have decreased.
Kittens will get vaccinations at 8 weeks, 12 weeks and 16 weeks, then annually.
A vaccine is a substance created to incite an immune response for a particular disease. It needs to be given multiple times to a kitten to initiate his immune system.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 19, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. OPERATING HOURS
We are OPEN with the following hours:
Monday to Friday 9:00 am – 5:00 pm Saturday & Sunday: Closed
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
- Your dedicated team at Hillcrest Animal Hospital