We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.

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Parasites and your puppy

Ticks & Lyme Disease Ticks are parasites that feed on blood.  They like to wait in long grass and wooded areas waiting for you or your pet to walk by.  When a host gets close enough the tick grabs on to the fur and begins her task of finding the perfect spot to feed. 

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Ehrlichia and Anaplasma, Oh My!

Ehrlichia and Anaplasma can be a mouthful to try and pronounce, but it is something that we might start hearing more of in the coming years. As ticks start spreading throughout Ontario, we are beginning to see more uncommon diseases become more common.

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Parasite Season

We keep using this phrase and I felt it may need a further description, as we in the profession use it so often we expect others around us know what we group into it. Sadly, the term “parasite season” is ever evolving as new and even grosser bugs adapt to our climate.

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Lyme Disease

What is it? Lyme disease is caused by Borrelia burgdorferi spirochete. How is it spread? The main carrier is the Ixodes scapularis tick, aka the deer tick. What are the clinical signs of Lyme disease? 95% of dogs are asymptomatic. In the acute form, dogs can have a transient fever, anorexia, depression and a shifting […]

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What is a 4DX?

When Spring arrives all vet clinics start calling dog owners to remind them that their seasonal 4DX test is due, but what is this? We often forget that owners don’t speak our language! Simply put, a 4DX is a blood test that checks to see if your dog has antigen to heartworm disease or  antibodies […]

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What you need to know about kitten vaccinations

Kittens will get vaccinations at 8 weeks, 12 weeks and 16 weeks, then annually. Overview A vaccine is a substance created to incite an immune response for a particular disease.  It needs to be given multiple times to a kitten to initiate his immune system. 

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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

Last updated: Tuesday, May 19, 2020

1. We are currently operating a "closed-waiting room" policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 613-394-4811. We will bring your pet into the clinic for an examination with the veterinarian. The veterinarian will then call you to discuss our recommended treatment plan. After your appointment, a technician will return your pet to your car and take care of any needed medications and payment.

2. We can now see all cases by appointment only.

3. We are still OPEN with the following hours: Monday to Friday 9:00 am – 5:00 pm, Saturday & Sunday: Closed.

4. If you are ordering food or medications, please allow 5-7 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive at 613-394-4811 to pick up your order, but do not enter the clinic. We do have our online store available, which can be accessed from our website by clicking the online store button.

5. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our jobs. We have taken these measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid, and any updates will be provided as changes occur.

- Your dedicated team at Hillcrest Animal Hospital