We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.


Dental Care for Dogs

Dental disease is the second most common serious disease we routinely diagnose. Dental disease can lead to pain, heart disease, kidney disease, lung disease, liver disease and other conditions that threaten the health and comfort of your pet. Routine dental care and cleanings increase the quality of life and lifespan of our pets.

What types of dental care for dogs do you offer at your clinic?

We offer full dental cleaning/polishing as well as extractions with a digital dental x-ray on site. We also go through preventive dental care including home care, brushing teeth, water additives as well as dental diets. Preventative measures are the best way to prevent major dental work down the road.

How often should you brush your dog’s teeth?

If you can brush your dog’s teeth you must always use a toothpaste specifically for dogs. Human toothpaste contains fluoride which is toxic and should not be swallowed. Daily brushing is optimal, but as long as you brush your dog’s teeth at least once every 48hrs you will remove all plaque before it can become solid tartar.

Why is oral and dental health important?

Oral hygiene is an often overlooked but an important factor in your dog’s overall health. If he/she has a toothache or sore gum’s they are dealing with pain and stress that you may not even know about. Left untreated, bacteria introduced by the problem can enter the bloodstream and affect his heart, liver or kidneys. The good news? All of these problems are preventable with regular dental cleanings and professional checkups. Please give the clinic a call if you have any questions regarding your pet’s dental health.

What is included in a dental cleaning procedure?

A very important part of health care for our pets is maintaining dental health. We recommend regular dental cleaning and assessment for all of our patients. These dental procedures include pre-operative bloodwork, pain medications and intravenous fluid administration just like all of the rest of the procedures we perform at our hospital.


What you need to know about kitten vaccinations

Kittens will get vaccinations at 8 weeks, 12 weeks and 16 weeks, then annually. Overview A vaccine is a substance created to incite an immune response for a particular disease.  It needs to be given multiple times to a kitten to initiate his immune system. 

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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Wednesday, March 18, 2020:

1. We are currently operating a "closed-waiting room" policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 613-394-4811. We will bring your pet into the clinic for an examination with the veterinarian. The veterinarian will then call you to discuss our recommended treatment plan. After your appointment, a technician will return your pet to your car and take care of any needed medications and payment.

2. We are continuing to accept appointments for urgent or sick pets only. All other services will be scheduled for a later time.

3. We are still OPEN with the following hours: Monday to Friday 9:00 am – 5:00 pm, Saturday & Sunday: Closed.

4. If you are ordering food or medications, please allow 5-7 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive at 613-394-4811 to pick up your order, but do not enter the clinic. We do have our online store available, which can be accessed from our website by clicking the online store button.

5. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

6. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our jobs. We have taken these measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid, and any updates will be provided as changes occur.

- Your dedicated team at Hillcrest Animal Hospital