We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.

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What you need to know about kitten vaccinations

Kittens will get vaccinations at 8 weeks, 12 weeks and 16 weeks, then annually. Overview A vaccine is a substance created to incite an immune response for a particular disease. It needs to be given multiple times to a kitten to initiate his immune system.

Parasites and your kitten

Fleas Fleas will live on your cat and feed every 5 minutes. As you can imagine being bitten so very often is quite uncomfortable for your pet. Signs of fleas can be itching, skin issues, poor coat, and in young pets, we have seen anemia (not enough red blood cells to carry oxygen).

Parasites and your puppy

Ticks & Lyme Disease Ticks are parasites that feed on blood. They like to wait in long grass and wooded areas waiting for you or your pet to walk by. When a host gets close enough the tick grabs on to the fur and begins her task of finding the perfect spot to feed.

What you need to know about puppy vaccinations

Puppies will get vaccinations at 8 weeks, 12 weeks and 16 weeks, then annually. Overview A vaccine is a substance created to incite an immune response for a particular disease. It needs to be given multiple times to a puppy to initiate his immune system

Would You Know the Difference – Online Ordering Precautions

Nowadays, you can get everything online.

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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Wednesday, March 18, 2020:

1. We are currently operating a "closed-waiting room" policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 613-394-4811. We will bring your pet into the clinic for an examination with the veterinarian. The veterinarian will then call you to discuss our recommended treatment plan. After your appointment, a technician will return your pet to your car and take care of any needed medications and payment.

2. We are continuing to accept appointments for urgent or sick pets only. All other services will be scheduled for a later time.

3. We are still OPEN with the following hours: Monday to Friday 9:00 am – 5:00 pm, Saturday & Sunday: Closed.

4. If you are ordering food or medications, please allow 5-7 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive at 613-394-4811 to pick up your order, but do not enter the clinic. We do have our online store available, which can be accessed from our website by clicking the online store button.

5. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

6. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our jobs. We have taken these measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid, and any updates will be provided as changes occur.

- Your dedicated team at Hillcrest Animal Hospital