If you sent us an email anytime over the past couple of years this message is for you…
Apparently we were the victims of a “driveby hacking” of our internet computer. The malware installed on our computer accessed all email addresses that this computer has received over time and generated an email designed to access your own email database and spread itself. This particular computer of ours has absolutely no access to our hospital computer system and is a “stand-alone” computer. No patient files can be accessed through this computer. We had our tech specialist in within an hour and he has fixed the problem.
We are posting this notice to encourage you to NOT open the email “from us” that has an attached invoice. Simply delete it. The trojan program is embedded in the attachment, as long as you don’t open it you will be fine. If you have a good virus/malware program on your computer you likely did not even see the email as they all seem to get blocked. You do not have an outstanding invoice from us or whatever it is telling you. We are sorry about this but there was little we could do to prevent it. We now have new software installed on this computer to prevent this from happening again.
If you have any concerns or questions about this at all, please give us a call and we will do our best to answer them. Again, there is literally no way that any patient information could be accessed from this computer, so all client and patient-related information is uncompromised.
Mike Steen, DVM