We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.


The Risk of Missing Teeth

Your pet is missing teeth. No big deal you may think, but that is not entirely true.

Dentigerous Cysts

If your pet is genuinely missing teeth, you are correct, that it is not a big deal at all. The real problem arises when your dog has teeth hiding under the gums but for some reason, they have not cut through the gumline. If this happens, the bone around the offending tooth begins to soften, creating a ‘cave’ for this tooth to float around in. Over time the broken bone begins to spread, creating a larger and larger cave around the tooth. This ‘growing cave’ damages the bone around the teeth nearby, and can potentially cause the jaw to break.

To diagnose this issue, we check your dog’s teeth when he/she is in the hospital for a neuter or spay. At 6 months old all your pet’s adult teeth should be in and all the baby teeth should have fallen out. If teeth are missing, we will recommend a dental radiograph. If a tooth is found to be hiding, we will need to extract it. Removing the unerupted tooth solves the problem.

This condition can occur in any breed of dog, but we see it most often in brachycephalic type dogs such as Bull Dogs, Boxers and Shih Tzu’s.

Written by Darlene Cannon, RVT



What you need to know about kitten vaccinations

Kittens will get vaccinations at 8 weeks, 12 weeks and 16 weeks, then annually. Overview A vaccine is a substance created to incite an immune response for a particular disease.  It needs to be given multiple times to a kitten to initiate his immune system. 

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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

Last updated: Tuesday, May 19, 2020

1. We are currently operating a "closed-waiting room" policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 613-394-4811. We will bring your pet into the clinic for an examination with the veterinarian. The veterinarian will then call you to discuss our recommended treatment plan. After your appointment, a technician will return your pet to your car and take care of any needed medications and payment.

2. We can now see all cases by appointment only.

3. We are still OPEN with the following hours: Monday to Friday 9:00 am – 5:00 pm, Saturday & Sunday: Closed.

4. If you are ordering food or medications, please allow 5-7 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive at 613-394-4811 to pick up your order, but do not enter the clinic. We do have our online store available, which can be accessed from our website by clicking the online store button.

5. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our jobs. We have taken these measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid, and any updates will be provided as changes occur.

- Your dedicated team at Hillcrest Animal Hospital